TIM Enterprise can be configured to raise an alert when particular events occur whilst the system is running. Screenshotmacro
| Alert | Description |
|---|---|
| Critical | A critical alert notifies you of any events that are detrimental to the system, e.g. database failure |
| Warning | A warning alert notifies you of any non-critical events that have occurred on the system, e.g. you have exceeded your license limit |
| Information | An information alert notifies you of any system events that have occurred on the system, e.g. if the application service has been restarted |
| Voice activity | An alert that notifies you of progress during call recording operations |
| Audit | Provides very detailed information about ongoing system events, primarily used for fault-finding |
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<p>TIM Enterprise can be configured to raise an alert when particular events occur. Just select the <span class="button">Alerts</span> tab on the top right-hand side of TIM Enterprise's screen to access your alerts, as shown below:</p> <img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/alerts_1.png" alt="Alerts" /> <p>The Alerts' table has the following columns:</p> <table class="confluenceTable"> <tbody> <tr> <th class="confluenceTh" width=80>Header</th> <th class="confluenceTh">Description</th> </tr> <tr> <td class="confluenceTd"><b>Count</b></td> <td class="confluenceTd">.....................................</td> </tr> <tr> <td class="confluenceTd"><b>First raised</b></td> <td class="confluenceTd">.......................</td> </tr> <tr> <td class="confluenceTd"><b>Last raised</b></td> <td class="confluenceTd">........................</td> </tr> <tr> <td class="confluenceTd"><b>Description</b></td> <td class="confluenceTd">........................</td> </tr> </tbody> </table> |