If you stopped receiving data from your Cisco UCM, you need to restart the CDR Services on the Publisher node.
| Warning | ||||||||
|---|---|---|---|---|---|---|---|---|
DO NOT delete the
|
To restart the CDR services, login to the Cisco Unified Serviceability screen and select Tools -> Control Center -> Network Services from the main menu. Locate the
| Referencemacro | ||
|---|---|---|
|
- Cisco Database Layer Monitor (Depending on Cisco UCM version, you may not have this service)
- Cisco CDR Repository Manager
- Cisco CDR Agent
- Cisco CAR Scheduler (if sending CMRs)
| Screenshotmacro | ||||
|---|---|---|---|---|
|
CDRs should now be sent to the configured Call Accounting and Billing server, i.e. the machine running TIM Enterprise.