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- Log in to TIM Enterprise and locate the PBX object that collects the data from your UCM.
- Click on the PBX object and select
from the drop-down list, as shown below:Referencemacro Label Properties
.Screenshotmacro - A new window will open, displaying the general properties of your PBX. The site ID is displayed in the
field, as shown below:Referencemacro Label Unique ID Screenshotmacro Border false URL /download/attachments/1671326/cisco_import_2.png
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<p>Cisco has documented the steps required to export data, in the following location:-</p> <p><a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/5_1_3/car/carexprt.html">Export CDR/CMR Records Configuration</a></p> <p>In summary:</p> <ul> <li>Step 1: From <span class="keyword">CDR Analysis and Reporting</span>, choose <span class="keyword">CDR ? Export CDR/CMR</span>.</li> <li>Step 2: In the <span class="reference">From</span> and <span class="reference">To</span> date drop-down list boxes, choose a date range for the CDR/CMR <span class="keyword">dump.TXT</span> file.</li> <li>Step 3: In Select records, check the <span class="keyword">CDR and/or CMR</span> check box.</li> <li>Step 4: Click <span class="button no_margin">Export to File</span>.</li> </ul> <p>You now need to rename the dump file extension from <span class="keyword">.TXT</span>, to the <b>unique identifier of the PBX icon</b> within TIM Enterprise.</p> <p>You can find out the unique identifier of your data source by floating your mouse pointer over the <b>PBX icon</b> within the TIM Enterprise <span class="reference">Directory</span> browser screen.</p> <p>Copy this renamed file to the following folder on the computer running TIM Enterprise:-</p> <p><span class="keyword">C:\Program Files\Tri-Line\TIM Enterprise\spool\</span> (Default installation path)</p> <p>TIM Enterprise will now process the data and it should be visible on the <a href="Live Call View">Live Call View</a> screen.</p> |