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| Pbxsummary |
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| Supportfiles1 | 3Com VCX-NBX.TDT |
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| Supportfiles2 | 3Com VCX-NBX.TDS |
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| Connection | FTP transfer |
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| RequiredTask1 | Configure the SMDR output |
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| RequiredTask2 | Configure TIM EnterprisePlus |
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|
| HTML |
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<a id="Configure your SMDR output"></a> |
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To retrieve call logging data from your 3COM VCX phone system, you need set up an SFTP transfer. Using WinSCP - a free FTP client software, we have presented below Below is an example of how to configure the FTP transfer. Alternatively, you can use any SFTP transfer, using WinSCP - a free FTP client software. Any other third-party FTP client software can be used instead.
| Screenshotmacro |
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| Border | false |
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| Shadow | false |
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| URL | /download/attachments/13435351/3COM_1.png |
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| Field | Description |
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| Host name | The IP address or host name of the phone system |
| Port number | The port number for the SFTP transfer. The default port number is |
| User name | The username required to log in to your 3COM VCX phone system |
| Password | The password required to log in to your 3COM VCX phone system |
Once connected to the phone system, you can transfer the CDR files, located by default in
| Referencemacro |
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| Label | opt/3com/VCX/acctxml/db/export |
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, to the PC running TIM Enterprise.| Screenshotmacro |
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| Border | false |
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| Shadow | false |
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| URL | /download/attachments/13435351/3COM_2.png |
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In this example, the XML files are being copied in the following location:
| Referencemacro |
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| Label | C:\Program Files\Tri-Line\TIM Enterprise\FTP |
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, given the folder has been created in advance for this purpose.| Screenshotmacro |
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| Shadow | false |
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| URL | /download/attachments/13435351/3COM_3.png |
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Creating a batch file
To enable TIM Enterprise to process the XML files, you need to create a batch file containing the following lines:
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xcopy/Y "C:\Program Files\Tri-Line\TIM Enterprise\FTP\*.XML"
"C:\Program Files\Tri-Line\TIM Enterprise\spool\*.{sitecode}"
cd "\Program Files\Tri-Line\TIM Enterprise\FTP\"
del *.* /q
cd\ |
| Info |
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In the above example, the needs to be replaced with the unique ID of the site object you are trying to send the data to. The site ID will be displayed in the general properties of the site object in the Directory. |
The batch file will cut the XML files and paste them into the
folder, once their file extension has been updated with the designated . A Windows scheduled task must be set up as well in order to run the batch file every 5 minutes or so.| HTML |
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<a id="Configure TIM Enterprise"></a> |
Configuring TIM