Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

These instructions help you configure your 3COM VCX phone system to work with TIM EnterprisePlus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

...

Once connected to the phone system, you can transfer the CDR files, located by default in 

Referencemacro
Labelopt/3com/VCX/acctxml/db/export
, to the PC running TIM EnterprisePlus.

Screenshotmacro
Borderfalse
Shadowfalse
URL/download/attachments/13435351/3COM_2.png

...

Creating a batch file

To enable TIM Enterprise Plus to process the XML files, you need to create a batch file containing the following lines:

Code Block
languagenone
xcopy/Y "C:\Program Files\Tri-Line\TIM EnterprisePlus\FTP\*.XML"
"C:\Program Files\Tri-Line\TIM EnterprisePlus\spool\*.{sitecode}" 
cd "\Program Files\Tri-Line\TIM EnterprisePlus\FTP\" 
del *.* /q
cd\ 
Info

In the above example, the

Keywordmacro
Label{sitecode}
needs to be replaced with the unique ID of the site object you are trying to send the data to. The site ID will be displayed in the general properties of the site object in the Directory.

The batch file will cut the XML files and paste them into the

Referencemacro
Labelspool
folder, once their file extension has been updated with the designated
Referencemacro
Label{sitecode}
. A Windows scheduled task must be set up as well in order to run the batch file every 5 minutes or so.

...