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To identify the total number of users currently logged in the system, you can run a

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LabelUnused devices
report for a period of time when no calls were made or received. The best option is to select a date in the future, e.g. 01-01-2020.

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URL/download/attachments/13435587/blacklisted_users_1.png

The report will display all users currently logged in the system;

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URLhttp://docs.tri-line.com:8090/download/attachments/13435587/blacklisted_users_2.png

If the total number of users exceeds your license count, you can contact our Sales department o purchase more licenses for your users, alternatively you can check if any of the following applies:

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