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Having seen the summary information for each extension group, you may wish to see the same call information for each individual extension within a particular group. To drill down into the report, click on an extension group hyperlink, as shown below:
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To see even more detailed call information, click on an extension hyperlink and a new report will be produced, showing - in chronological order - an itemised list of all calls made or received by the selected extension, as shown below:
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The headers of the itemised call table are described below:
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