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| Column header | Description |
|---|---|
| Date & Time | The date and time the call started |
| Extension | The name or number of the extension that made or received the call |
| Destination | The information displayed in this field is determined by the type of call:for incoming calls, this shows the name of the user whose extension answered destination where the call terminated, or the extension number if not availablfor outgoing calls, this shows the geographical location that was dialled, or an alias if defined in your contacts lista brief description of the type of call, for incoming ones. |
| CLI | The telephone number of the remote caller for inbound calls. |
| Dialled Number | The number dialled, in the case of an outbound call. |
| Trunk | The number of the trunk carrying the call will be shown here. |
| Response | The length of time it took for the call to be answered (i.e. the response time). |
| Duration | The duration of the call in hours, minutes and seconds. |
| Cost | The cost of the call, if applicable. |
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