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The heading of the report will display its title, any friendly name you assigned to it, the period of the report and any options you have selected in the report's selection criteria window.
The body of the report consists of a detailed table showing a breakdown of each half-hour timeslot in the day.is presented in tabular form displaying a summary of call information grouped by account code. Each column header is described below:
| Column header | Description |
|---|---|
| Account | This shows the account code(s) that the report was run against |
| Tariff | This shows the tariff used to cost the calls |
| Chargeband | This breaks the calls down to show the different chargebands used |
| Total Duration | The total duration of time spent on calls for this account code |
| Total Cost | The total cost of calls for this account code |
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