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Summary_list
Task1InroductionIntroduction
Task2Running the report
Task3Creating the repor
Task4The report's results

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The body of the report is presented in tabular form and each column header is presented described in the table below:

Column headerDescription
AccountThe account code associated with this cost summary.
Extension GroupThe name of the extension group.
Total calls receivedThe total number of calls received by this account code/extension group.
Total calls madeThe total number of calls made by this account code/extension group.
Professional costThe mark-up charge that has been added to the cost of calls for the associated account code/extension group.
Call costThe total cost of calls excluding any mark-up charges.
Total costThe total cost of calls including any mark-up charges.

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