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Select a report period
For each report, you must specify a time span that covers the calls you want the report to include.
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Choose a site
If your system is set - up for to log multiple sites, you can select a particular site from the drop-down list. To report on all sites, select the blank line.
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Both a surcharge and a mark-up can be applied to the same bill, in which case, the surcharge is added after the mark-up is calculated, so that the surcharge is not being marked up. |
Billing options
If you want to select a particular route for callsTo report on calls to a specific number, enter the full or partial dialled number in the field provided.
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The results of this report presents display a summary of all call information for charges applied to each extension group , or individual extension if a group was selected during the criteria selection processusers. Below is an example of this report's output:
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| Column header | Description |
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| Department | The name of each extension group for which the system logged calls. If an extension group is missing from this list, no calls were registered for that user group of users for within the time period the report was run for. |
| Cost | The cost of all calls for the selected report time period. |
| Tax | The amount of tax charged. |
| Total Cost | The total cost of all calls, including the tax. |
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