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Choose a
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site
If your system is set - up for to log multiple sites, you can select a particular site from the drop-down list. To report on all sites, select the blank line.
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The report's results will display a summary of the costs and markup charges applied to your calls, grouped by account code. When no account code is present but a mark-up markup charge has been assigned to departments to cover overheads, the cost summary will be displayed against the extension group.
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| Column header | Description |
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| Account | The account code associated with this cost summary. |
| Extension Group | The name of the extension group. |
| Total calls received | The total number of calls received by this account code/extension group. |
| Total calls made | The total number of calls made by this account code/extension group. |
| Professional cost | The mark-up markup charge that has been added to the cost of calls for the associated account code/extension group. |
| Call cost | The total cost of calls excluding any mark-up charges. |
| Total cost | The total cost of calls including any mark-up charges. |
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