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| Border | false |
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| URL | /download/attachments/7241970/choose_extension_group.png |
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Specify a trunk range
To report on more than one trunk number, enter the range in the
field. To report on an individual trunk, enter the same trunk number in both available fields.
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| Border | false |
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| URL | /download/attachments/7242115/trunk_range.png |
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Choose a specific trunk group
To run the report on a specific trunk group, select it from the drop-down list. To report on all trunks, select the blank line.
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| Border | false |
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| URL | /download/attachments/7242115/destination.png |
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Specify
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call
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durations
To filter calls within a particular duration, enter the desired duration in the
field in
format.
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You can report on how quickly your incoming calls are answered by specifying the exact , specify a response time range here. In in the boxes supplied, enter the From response- to in hours, minutes and seconds (provided, in
) format.
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| Border | false |
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| URL | /download/attachments/7242115/response_time.png |
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Select a call cost range
You can report on calls above and under a certain cost. In the fields supplied you need to enter the Cost from - to.
define a cost filter to include calls above or below specific values by entering your criteria, as shown below:
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| Border | false |
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| URL | /download/attachments/7242115/call_cost.png |
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Specify a partial Caller ID
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