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Select calls to specific presented numbers
If you want to report only on calls from or to a specific number or range of numbers, enter a full or partial number the number(s) in the field provided, as shown below:
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Transferred calls
You can choose to If you want to report only on direct calls and exclude calls that were answered as a result of a transfer from one party to another. To exclude transferred calls, tick the Exclude box, as shown below:
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