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The header of the report will display its title, any friendly name you assigned to it, the period of the report and any options you have selected in the report's selection criteria window.
A description of each column header The body of the report consists of a table displaying a line-by-line summary of call information for each extension group. Each column header of the table is described below:
| Column header | Description |
|---|---|
| Department | The name of each extension group the system has logged calls for. If an extension group is missing from this list, no calls were registered for that user group within the time period the report was run for. |
| Cost | The cost of all calls for the selected time period. |
| Tax | The amount of tax charged. |
| Total Cost | The total cost of all calls, including the tax. |
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