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To back up your call data, without removing the calls from the database, it is sufficient to make a copy of the calls.mdb file. Alternatively, you can back up your calls from the application interface.

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To back up your call data by removing the calls from the database, you can export any selected data to a file, which can then be imported back in the system , if required, at a later stage, if required. The automatic archive function performs this type of backup on a predetermined period of calls.

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