...
This describes how the information is presented to the software. This can be one of the followingPossible options are described below:
| Type | Description |
|---|---|
| TEXT | Denotes that the data consists of plain text subscribing to the ASCII standard. |
| BCD2.4 | Binary-coded decimal values, such as the proprietary format used in the Siemens Realitis PBX. |
| EXTERNAL | Informs the system that the data needs to be passed to another separate application before the processing is possible. This setting also requires the path to the external application to be supplied in the [Options] section under the key name ExtPPFilename. |
...
This section contains the various settings necessary to determine what (if any) data pre-processing of the raw data is necessary is required - if any- before the individual call record elements can be extracted. Possible options are as followsdescribed below:
| Option | Description | Default value |
|---|---|---|
| EndTime | Informs the call processor that the call time specified is actually the time that the call ended. This ensures that the duration of the call is subtracted from the given call time to achieve the effect of the start time. All call data stored in the call database assumes that the call time is the time that the call started, not ended. | true or false |
| SubtractAnswerTime | Tells Notifies the call processor to subtract the answer (response) time from the call 's duration. Use this option if the duration of a call includes the answer (or response ) time, and you don't want it to. | true or false |
| AddAnswerTime | Similar to above, but tells Notifies the call processor to add the answer (or response) time to the call duration, if the PBX doesn't include it already. | true or false |
| StartEndDuration | This option is used when a PBX outputs the call's start time and the call end time separately, but issues no duration time is being outputted. Because the system requires a call duration, you quote the end time appears as though it were the duration. This option then instructs , in which case this option will instruct the system to subtract the value specified for call time (elements d, e and f) from the value specified for duration (elements g, h and i), in order to achieve the correct duration. | true or false |
| Lines | Informs the system how many lines make up a call record. Requires the Line1 option in order to know how to recognise the first line of a call record. The pre-processor will then amalgamate all lines of a call record into a single line. | |
| Line1 | Shows the system how to identify the first line of a call record. The system then knows how many further lines are necessary before the amalgamation occurs (see Lines option, above). |
...