Configuration file options

MultiTask

Determines whether a user can access other system functions whilst data is being processed, or whether they must wait until it has finished.

True

CurrencySymbol

Sets the currency symbol used throughout the system, including web reports.

£

PBXTemplate

The default PBX Template being template used by TIM in the application within the 

internal.tdt

DefaultTariffTable

The default tariff table used by TIM the system when routing doesn't specify that another one to be used.

BT

MinimumDialledDigits

Minimum dialled digits defined in in 

3

DCSearchDigits

Dial code search complexity in in 

Specifies the number of digits (starting from the leftmost) from which to start matching any dialled number in all tariff tables.  For example, ; e.g. 01614199999 would start searching with 016141 using the default settings.

10

The name and location of the call data discard file

\bad.pbx

If set to

File scout can be stopped by moving the mouse over the status text whilst pressing SHIFT on the keyboard. When successfully stopped, the Start button will appear at the bottom left of the main screen. This feature will only be invoked if the system is not currently busy (egg. processing calls).

FileScout can also be deactivated by holding down the shift key whilst starting tim and the user is presented with the controlled Startup dialog with the following two options:

• Select another template file

• Do nothing extra

True

FileScoutSerialScout

Sets whether the system responds to data packets received via the local PC's serial port.

False 

SerialScoutDirectWMScout

Turns on TIM’s ability to receive call data via Windows Handle Messaging, which allows applications to send data to each other without needing to employ networking or shared disk writing/reading.  NetPBX is the only other application allowed to send data to TIM in this way.

False 

DirectWMScoutShowExtensionNamesInLiveView

Show extension names in call view instead of extension number and can be set from the Setup/PBX tab.

True

Sets whether or not the system saves newly-discovered items (extension and trunk numbers) into the ‘New Extensions’ or ‘New Trunks’ folders.

If set to False, the system prompts the user whether they would like to do this when entering the Extension or Trunk set-up screens.

TrueSaveUnknownItems

Stores any significant system changes. If this is missing, it defaults to confighistory.log

LogChanges Specifies the file (always in
the config folder) where any
significant system changes
are stored with the date and
time that they happened.

Significant system changes include:

Tariff band and dialcode changes, additions, and
deletions.
Extension and trunk configuration changes, including
additions, renames and deletions.
Database clearouts.
Database extension name and trunk name updates.
Temporary file deletions (manual requests only).
Configuration file opens and saves.

history.logLogChanges

Sets the path to the file that will store overflowed data received via the other methods of data delivery.  This would not normally be used but is provided in case of emergency.

\timoverflow.pbxOverflowFile

Sets the length of time in seconds that the system will wait when trying to process any data arriving in its \spool sub-folder.  Some applications providing the data may not release the file handle very quickly causing a sharing violation.

10OverflowTimeout

Enables or disables the built-in live statistics as used in call centre applications and which are accessible via the web interface in the form of SSI variables. Can also be set on the Setup/System tab.

True

LiveStats

Sets whether or not the system always prompts the user to update their previous call records when a change has been made to the extensions or trunks configuration.

True

AlwaysPromptUpdate

Sets whether or not the system always prompts the user to save newly-discovered items such as extensions and trunks, before making changes to their extensions or trunks configuration.

True

AlwaysPromptNewItems

Sets the life of a temporary file.  The units are days and may be expressed in fractions of days, egg. (1/24 = 0.041 is approximate to 1 hour).

NOTE that setting this option to 0 instructs the software to remove temporary files immediately after use.

14

TempFileExpiry

Enables highlighting of call records in call view that meet a specific criteria.

True

ShowHighlights

When ShowHighlights = True, highlights any call record in call view that is greater than the specified duration in seconds.

1800

HighlightDuration

When ShowHighlights = True, highlights any call record in call view that is greater than the specified cost

5.00

HighlightCost

Specifies the (partial) dialled number of a call which, if matched, will cause it to be highlighted, assuming call highlighting is enabled.

NOTE that leaving this option blank and not removing it will cause all non-outgoing calls to be highlighted, since their dialled digits will be blank, and indeed match.

Allows multiple values to be comma-separated, based on a dialled number.

09*

HighlightNumber

Instructs the system to change the destination of custom dialled numbers as defined in the LOCATIONS.CFG file.

This option enables the use of the Locations tab in Tools|Setup

Currently does not work with CLI number.

True

UseLocationTable

Allows the international dialling prefix to be customised, from the default.

00

InternationalPrefix

If set to True, will force all reports to only display the associated name of an extension, and not its extension number. This was requested as a security feature so users

could not easily determine a DDI number, in order to circumvent NGNs (non-geographic numbers).

True

ShowOnlyExtnNames

When enabled, shows only Account Name instead of the Account Number when account number is specified.

ShowOnlyAccNames

The ‘globally, use these criteria:’ option in Tools/system tab. Highlights any call record in call view that meets any one of the following criteria:

HighlightDuration =

HighlightCost =

HighlightNumber =

True

GlobalHighlights

Allows the user to amend both the extension number and/or trunk number as taken from the PBX's call records. By specifying a value for either of these CFOs, the amount specified will be added to the number as received from the PBX call record. For example if TrunkNumberModifier was set to 1000000 (1 million) then a trunk number originally given as, say, 12 from the PBX would become 1000012. These options can help when you need to move extension or trunk numbers out of a certain range. The modified trunk and extension values are stored in the database as though that is how they were received originally from the PBX, however the BACKUP.PBX or local backup files will still contain the original values, thus allowing the user to amend the whole range in the future.

0

TrunkNumberModifier

See ‘TrunkNumberModifier’ for an explanation.

NOTE not found in main.cfg by default.

ExtnNumberModifier

0

AEI

False 

SaveRawBackup

RawBackupFile

SWFL

Indicates whether or not the main screen shows socket diagnostic information at the top-left corner. It is set on/off by ticking 'Diagnostics' menu in the 'View' menu.

False 

ShowDiagnostics

When set to True, this option causes TIM to not delete a spool file and append new call records to the end of the file.

NOTE this option is used by AvayaIPOffice and VoiSpeed setups.

True

IncrementalSpool

When this option is present, TIM looks in the location specified for spool files, rather than the default location: \tim\spool.

If SpoolFolder is set to blank, the default path becomes the standard path, rather than the root folder, as a security precaution.

NOTE this option is used by some AvayaIPOffice setups and all VoiSpeed setups, when Delta server is running on a different computer to TIM. Typically a folder containing the SMDR file is shared as a drive letter visible to TIM eg

Spoolfolder = T:\

\Program Files\Avaya\IP Office\SMDR\SMDR_Output\

SpoolFolder

When this option is present, TIM only processes the named file as a spool file. Wild cards can be used.

***************find out wild card options***********

SMDR.CSV

SpoolFiles

enable/disable the automatic prepending of a '0' (zero) to the CLI on incoming calls. The default is True; to disable, set to False.

TDT Options must appear in the [Options] section of a TDT file.

rependCLIZero

This option is used in conjunction with ‘IncrementalSpool = True’ and contains a copy of the last call record that tim processed in the spool file. This prevents TIM from re-processing the entire spool file each time TIM checks the spool folder for new call data.[No longer stored here. ***MOVED TO STATE.CFG***]

""

LastIncrementalCDR