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Configuration option | Description | Default value | ||||||||||||||||||||||||
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MultiTask | Determines whether a user can access other system functions whilst data is being processed, or whether they must wait until it has finished. | True | ||||||||||||||||||||||||
CurrencySymbol | Sets the currency symbol used throughout the system, including web reports. | £ | ||||||||||||||||||||||||
PBXTemplate | The default PBX template used by the application within the
| internal.tdt | ||||||||||||||||||||||||
DefaultTariffTable | The default tariff table used by the system when routing doesn't specify another one to be used. | BT | ||||||||||||||||||||||||
MinimumDialledDigits | Minimum dialled digits defined in
| 3 | ||||||||||||||||||||||||
DCSearchDigits | Dial code search complexity in
Specifies the number of digits (starting from the leftmost) from which to start matching any dialled number in all tariff tables; e.g. 01614199999 would start searching with 016141 using the default settings. | |||||||||||||||||||||||||
DiscardedPath | The name and location of the call data discard file | \bad.pbx | ||||||||||||||||||||||||
FileScout | If set to
File scout can be stopped by moving the mouse over the status text whilst pressing the
| True | ||||||||||||||||||||||||
SerialScout | Sets whether the system responds to data packets received via the local serial port of the PC. | False | ||||||||||||||||||||||||
DirectWMScout | Turns on TIM’s ability to receive call data via Windows Handle Messaging, which allows applications to send data to eachother without the need to employ networking or shared disk writing/reading. NetPBX is the only other application allowed to send data to TIM in this way. | False | ||||||||||||||||||||||||
ShowExtensionNamesInLiveView | If set to
| True | ||||||||||||||||||||||||
SaveUnknownItems | Sets whether or not the system saves newly-discovered items (extension and trunk numbers) into the
If set to
| True | ||||||||||||||||||||||||
LogChanges | Stores any significant system changes. If this is missing, it defaults to
Significant system changes include:
| history.log | ||||||||||||||||||||||||
OverflowFile | Sets the path to the file that will store overflowed data received via the other methods of data delivery. This is not normally used, but is provided in case of emergency. | \timoverflow.pbx | ||||||||||||||||||||||||
OverflowTimeout | Sets the length of time (seconds) that the system will wait when trying to process any data arriving in its \spoolg sub-folder. Some applications providing the data may not release the file handle very quickly causing a sharing violation. | 10 | ||||||||||||||||||||||||
LiveStats | Enables or disables the built-in live statistics as used in call centre applications and which are accessible via the web interface in the form of SSI variables. Can also be set on the
| True | ||||||||||||||||||||||||
AlwaysPromptUpdate | Sets whether or not the system prompts the user to update their previous call records when a change has been applied to the extensions or trunks configuration. | True | ||||||||||||||||||||||||
AlwaysPromptNewItems
| Sets whether or not the system prompts the user to save newly-discovered items, such as extensions or trunks, before making changes to the configuration of their extensions or trunks. | True | ||||||||||||||||||||||||
TempFileExpiry | Sets the life of a temporary file. The units are days and may be expressed in fractions of days, e.g. (1/24 = 0.041 is approximate to 1 hour).
| 14 | ||||||||||||||||||||||||
ShowHighlights | Enables highlighting of call records in call view that meet a specific criteria. | True | ||||||||||||||||||||||||
HighlightDuration | When
| 1800 | ||||||||||||||||||||||||
HighlightCost | When
| 5.00 | ||||||||||||||||||||||||
HighlightNumber | Specifies the (partial) dialled number of a call which, if matched, it will be highlighted - assuming call highlighting is enabled.
Allows multiple values to be comma-separated, based on a dialled number.
| 09* | ||||||||||||||||||||||||
UseLocationTable | Instructs the system to change the destination of custom dialled numbers as defined in the
Currently does not work with CLI numbers. | True | ||||||||||||||||||||||||
InternationalPrefix | Allows the international dialling prefix to be customised, from the default value. | 00 | ||||||||||||||||||||||||
ShowOnlyExtnNames | If set to
could not easily determine a DDI number, in order to circumvent non-geographic numbers (NGNs). | True | ||||||||||||||||||||||||
ShowOnlyAccNames | When enabled, shows only account names instead of account numbers, if account numbers are specified. | False | ||||||||||||||||||||||||
GlobalHighlights | The
| True | ||||||||||||||||||||||||
TrunkNumberModifier | Allows the user to amend both the extension number and/or trunk number, as taken from the raw call data. By specifying a value for either of these CFOs, the amount specified will be added to the number as received in the data from the telephone system. For example, if
These options can help when you need to move extension or trunk numbers out of a certain range. The modified trunk and extension values will be stored in the database with the modified trunk number, however, the
| 0 | ||||||||||||||||||||||||
ExtnNumberModifier | See ‘TrunkNumberModifier’ See
|
| ||||||||||||||||||||||||
| 0 | AEI |
| False 0 | ||||||||||||||||||||||
SaveRawBackup |
| False | ||||||||||||||||||||||||
RawBackupFile SWFL |
| e.g. 1719 | ||||||||||||||||||||||||
SWFL ShowDiagnostics | Indicates whether or not the main screen shows socket diagnostic information at the top-left corner. It is set on/off by ticking 'Diagnostics' menu in the 'View' ticking
| False | ||||||||||||||||||||||||
ShowDiagnosticsIncrementalSpool | When set to
NOTE this
| True | ||||||||||||||||||||||||
IncrementalSpoolSpoolFolder | When this option is present, TIM looks the system looks for the
If the
NOTE this
Spoolfolder = T:\
| \Program Files\Avaya\IP Office\SMDR\SMDR_Output\ | ||||||||||||||||||||||||
SpoolFolderSpoolFiles | When this option is present, TIM only processes the named file as a spool file. Wild cards can be used. ***************find out wild card options*********** | SMDR.CSV
| ||||||||||||||||||||||||
SpoolFilesrependCLIZero
| enable/disable the automatic prepending of a '0' (zero) to the CLI on incoming calls. The default is True; to disable, set to False. TDT Options must appear in the [Options] section of a TDT file. |
| ||||||||||||||||||||||||
rependCLIZeroLastIncrementalCDR | This option is used in conjunction with ‘IncrementalSpool = True’ and contains a copy of the last call record that tim processed in the spool file. This prevents TIM from re-processing the entire spool file each time TIM checks the spool folder for new call data.[No longer stored here. ***MOVED TO STATE.CFG***] | "" | LastIncrementalCDR |
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EMAIL SETTINGS
Configuration option | Description | Default value |
SMTPHost | Sets the SMTP host name or IP address as defined in the Setup\Network tab. | mail.yourcompany.com |
SMTPPort | SMTP port number that the email server is listening on, as defined in Setup\Network tab. | 25 |
SMTPServerName | Sets the server name under which the system masquerades when negotiating a connection with the SMTP mail server. Some SMTP hosts will only communicate with designated named servers. This option can also be set on the Setup\Network tab as server greeting name. | Call-logger.yourcompany.com |
SMTPMailFrom | Reply-To address when sending emails as defined on the Setup\Network tab. | |
EmailSRLinkOnly | Instructs the system to send only a link back to a pre-manufactured file holding the information for a report. It is sent in place of the actual report data where some e-mail systems cannot correctly handle embedded images and other data. | True |
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