...
| Configuration option | Description | Default value | ||||||||||||||||||
CGDivisor | Used by the Call Geography Report, when ChargeBands do not exist, can be used to classify calls. | ChargeBand | ||||||||||||||||||
BillTaxRate% | Sets the sales tax (without the % mark) that is applied to billing reports only. | 17.50 | ||||||||||||||||||
Report#Extra | A string to be prepended to the URL of a report before it is submitted to the report engine. It is used to override certain report settings or apply settings that are commonly used and the user does not want to repeatedly select. A setting is provided for each Report ID (# can be replaced with the report's ID). Two new parameters are added to the Billing Report so that a Call Geography summary is shown on the bill, and a further one to remove call itemisation. The parameters are:
The parameters can be appended to the
|
| ||||||||||||||||||
CustomiseReport1 | Enables or disables the use of
| False | ||||||||||||||||||
Report1Headers | Specifies the column headers if '(if
| Date & Time,Extension,DialldNumber,CLI,Destination,Trunk,Trunk Name,Time To Answer,Duration,Cost | ||||||||||||||||||
Report1Fields | Specifies the column headers if a particular extension is selected , after drilling down to this level. | 5DateTime,Extension,DialledNumber,CLI,Destination,Trunk,TrunkName,Response,Duration,Cost0 | ||||||||||||||||||
Report1ColWidths | Specifies the widths of the columns above. | 16,10,10,10,10,10,10,8,8,8 |
...
| Configuration option | Description | Default value | ||||||||||||
AAEvery | Sets the number of days between each
| 0 | ||||||||||||
LastAADate |
| 1000 | ||||||||||||
AutoRestartHour | Sets the hour of the day (0-23) that the system will automatically restart itself, giving time to purge temporary files and compact the calls database (, if enabled). Default value of‘A’ of
ALSO SEE: EXEName | A | ||||||||||||
LastRestartID |
| e.g. 37091 |
Alerts
| Configuration option | Description | Default value |
AlertDisk1 | Urgent/Critical Alerts log file name and path as defined in Setup/|System tab. | \alert1.log |
AlertDisk2 | Warning Alerts log file name and path as defined in Setup/System tab. | \alert2.log |
AlertDisk3 | Information Alerts log file name and path as defined in Setup/System tab. | \alert3.log |
AlertEmail1 | Email address(es) to send Urgent/Critical Alerts notification to. |
|
AlertEmail2 | Email address(es) to send warning Alerts notification to. |
|
AlertEmail3 | Email address(es) to send information Alerts notification to. |
|
IATTrigger | Specifies the time in minutes, after which, if no activity has been logged, an alarm is produced as part of the Inactivity Timer feature. | 0 |
IATExcludeDays | Specify the days (in the abbreviated form of ‘ddd’) which do not qualify for the Inactivity Timer, separated by spaces. For example, an organisation whose telephone system may reasonably be inactive over weekends may specify ‘Sat Sun’ here in order to exclude Saturdays and Sundays. | Sat Sun |
IATExcludeHours | Specify the hours (in the form ‘hh’), separated by spaces, during which the Inactivity Timer will not be activated if no data is logged. For example, an organisation whose telephone system is usually inactive outside the hours of 8am and 6pm might include ’00 01 02 03 04 05 06 07 19 20 21 22 23’ here in order to exclude these hours. | 00 01 02 03 04 05 06 07 18 19 20 21 22 23
|
IATAudible | Specifies that in the event of an alert (as part of the Inactivity Timer feature), in addition to notifying the system administration by e-mail or logging to a file, the PC’s internal bell is also sounded every second. This could be used to ensure that an administrator who is nearby the PC is notified of the inactivity as soon as it occurs, rather than waiting for an e-mail, etc. | False |
DefaultSTDCode | Default local area code as defined in Setup/Tariffs. | 020 |
...
Setting this option to 0 instructs the software to remove temporary files immediately after use.
0