Filters

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Inbound missed call

All outbound calls

Outbound connected only

Outbound not connected only

Outbound operator assisted

Tandem

User mobile calls

User SMS

All internal

Internal answered only

Internal not answered only

Internal not connected

Private wire

Feature

Call type

Description

All inbound

Inbound answered

Inbound DDI only

Inbound transfer only

Expand

title

A call in which the call originator disconnects or cancels the call after a connection has been made, but before the call is established.

Criteria

Description

equals

Search for calls of a particular type. In the example below, the results will show only internal calls.

Reporting_filter_enterprise

is not equal to

Exclude calls of a particular type. In the example below, the results will show all call types, except internal calls.

Reporting_filter_enterprise

Info
To report on all types of call, select the (All call types) option.

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