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To back up your call data , without removing the calls from the database, it is sufficient to make a copy of the calls.mdb file. Alternatively, you can back up your calls from the application's interface.main interface, as described below:

  1. Select File from the top-left menu bar and click on the
    Keywordmacro
    LabelSave copy of call database as
    option, as shown below: 
  2. Screenshotmacro
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    URL/download/attachments/7241892/backing_up_1.png
  3. A new window will appear, allowing you to decide on the name of the file and the output location:
  4. Screenshotmacro
    Borderfalse
    Shadowfalse
    URL/download/attachments/7241892/backing_up_2.png
  5. You will be asked whether you want to compress the database before saving the file. Compressing the database results in a slight speed degradation when the data is being imported back in the system; however, this is hardly noticeable with the specification of a modern PC.

Backing Up - Export

To back up your call data by removing the calls from the database, you can export any selected data to a file, which can be imported back in the system at a later stage, if required.

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