Re-running data

Follow the steps below to To re-run data in TIM Enterprise, follow the steps below:

...

1. Take a copy of the backup files you want to re-run data for and copy them to a separate folder onto the Desktop. By default, the backup files are stored back in the system, which are stored by default in the following location:

   Code Block
   {Program Files}\Tri-Line\TIM Enterprise\backup

2. Log in to TIM Enterprise as a

   Referencemacro
   Label root

   user and click on the

   Referencemacro
   Label SQL

   tab.

3. To check the datasource for the PBX object you want to delete calls for, enter the following query:

   Code Block
   language java
   SELECT name, fullkey from dir where type = 'pbx';

   Screenshotmacro
   Border false URL /download/attachments/13435810/rerunning_data.png

4. To delete calls for a specific PBX object and time period, enter the following query:

   Code Block
   language java
   Delete from calls where datasource = '43\2\' and datetime between '2013-01-01 00:00:00' AND '2013-02-01 00:00:00';

   Info
   The Referencemacro Label datasource and Referencemacro Label datetime   values must be modified accordingly, in order to match your requirements for the time period and the PBX you want to delete calls for.

5. The query should return the

   Keywordmacro
   Label No results set

   message, confirming the selected calls have been deleted.

   Screenshotmacro
   Border false URL /download/attachments/13435810/rerunning_data_2.png

6. To re-spool the data back in the system, copy the backup files previously saved on the Desktop and paste them into the following location:

   Code Block
   {Program Files}\Tri-Line\TIM Enterprise\spool

7. While the system is processing the data, you can monitor the 

   Referencemacro
   Label Call view

   screen to see the calls that are being logged.

   Info
   The time to re-spool the data will vary, depending on the amount and size of the files your system is processing.