Re-running data

...

1. Locate the backup files you want to re-run data for and copy them to a separate folder onto the Desktop. By default, the backup files are stored in the following location:

   Code Block
   {Program Files}\Tri-Line\TIM Plus\backup

2. Log in to TIM Plus as a

   Referencemacro
   Label root

   user, select the

   Referencemacro
   Label Settings

   tab and click on the

   Buttonmacro
   Label Query browser

   button.

3. To check the datasource for the PBX object you want to delete calls for, enter the following query:

   Code Block
   language java
   SELECT name, fullkey from dir where type = 'pbx';

   Screenshotmacro
   URL /download/attachments/13436056/rerunning_data_1.png

4. To delete calls for a specific PBX object and time period, enter the following query:

   Code Block
   language java
   delete from calls where datasource = '\1\' and strftime('%Y-%m-%d',datetime) >= '2011-01-22' and strftime('%Y-%m-%d',datetime) <= '2011-01-23';

   Info
   The Referencemacro Label datasource and Referencemacro Label datetime   values must be modified accordingly, in order to match your requirements for the time period and the PBX you want to delete calls for.

5. The query should return the

   Keywordmacro
   Label No results set

   message, confirming the selected calls have been deleted.

   Screenshotmacro
   URL /download/attachments/13436056/rerunning_data_2.png

6. To re-spool the data back in the system, copy the backup files previously saved onto the Desktop and paste them into the following location:

   Code Block
   {Program Files}\Tri-Line\TIM Plus\spool

7. While the system is processing the data, you can monitor the 

   Referencemacro
   Label Call view

   screen to view the calls that are being logged.

   Info
   The time to re-spool the data will vary, depending on the amount and size of the files your system is processing.