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Overview

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Overview

TIM Enterprise offers the ability to obfuscate (mask out) one or more sections of the audio of a telephone call with an audible tone, preventing the listener from hearing the original speech.

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  • You have a licensed copy of TIM Enterprise that includes voice recording
  • Your installation is at least version 3.0.0.55
  • You have one or more Magic
  • Boxes
  • boxes installed, each with their governing RTA
  • Service
  • service  

Common solutions

Taking the example of masking out some digits of a phone call when a credit card number is being quoted, most solution providers modify the data entry system that an agent uses.

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Implementation

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Implementation

HTTP request

To send a start or stop signal, a simple 

Referencemacro
LabelHTTP GET
request must be sent to the TIM Enterprise web server.

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