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<p>The filters option allows you to add one or more filters to the report to allow you to sift through information in more detail. To add a filter, simply choose the relevant filter and press the <spanclass<span class="button">Add</span> button to add to the report. You may add more than one filter to any report. </p> </p> |
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NOTE: You may add more than one filter to any report. |
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<img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/add_filter.png" alt="Add filter" /> <h4>Account code</h4> <p>If your telephone system provides the ability to add account codes, you may filter by entering the account code here. If more than one account code needs to be entered, simply comma separate.</p> <p>The default option is to search for calls where there is an exact match for the account code entered i.e. 'equal'<span class="reference">'equals'</span>, however you do have several other options as shown below:</p> <img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/add_filter.png" alt="Add filter" /> <p>To add the filter, simply choose the relevant filter and press the <spanclass<span class="button">Add</span> button to add to the report.</p> |
| Note |
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NOTE: More than one filter can be selected. |
<h4>Carrier</h4>
<p>The carrier is the tariff table used to cost the call. You can choose to
filter all calls by a particular carrier e.g. if you want to check a
recent bill from that carrier. Alternatively, you may want to look at
all calls not routed over a particular carrier. To do this, simply
select <span class="reference">'equals'</span> or <span class="reference">'is not equal to'</span> as shown below:</p>
<p>To add the filter, simply choose the relevant filter and press the <span class="button">Add</span> button to add to the report.</p>
<h4>Cost</h4>
<p>The cost, if any, incurred by the call (shown in local currency). You can filter by cost to show calls:</p>
<ul>
<li><b>greater than: </b>all calls above the value entered here</li>
<li><b>less than: </b>all calls below the value entered here</li>
<li><b>equals: </b>calls equal to the value entered here</li>
<li><b>is not equal to</b>calls not equal to the value here e.g. calls that were not free i.e. 0.00</li>
</ul>
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