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  1. Go to TIM's installation folder and open the
    Keywordmacro
    Labelconfig
    folder.
  2. Locate the 
    Referencemacro
    LabelAlcatel OmniPCX Office.tdt
    file, right-click on it and select
    Keywordmacro
    LabelEdit
    .
  3. Enable the
    Keywordmacro
    LabelFile path
    option by removing the apostrophe sign in front of it, and enter the path of the Ticket Collector file, as shown in the screenshot below:
    Screenshotmacro
    Borderfalse
    URL/download/attachments/12158374/alcatel_omnipcx_office_3.png
  4. Save the changes to apply the settings.

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