<p>Cisco has documented the steps required to export data, in the following location:-</p>
<p><a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/5_1_3/car/carexprt.html">Export CDR/CMR Records Configuration</a></p>
<p>In summary:</p>
<ul>
<li>Step 1 From <b>CDR <span class="keyword">CDR Analysis and Reporting</b>span>, choose <b>CDR > <span class="keyword">CDR ? Export CDR/CMR</b>span>.</li>
<li>Step 2 In the From Date<span class="reference">From</span> and To Date <span class="keyword">To</span> date drop-down list boxes, choose a date range for the CDR/CMR dump.TXT<span class="keyword">dump.TXT</span> file.</li>
<li>Step 3 In Select records, check the CDR <span class="keyword">CDR and/or CMRCMR</span> check box.</li>
<li>Step 4 Click Export <span class="button">Export to FileFile</span>.</li>
</ul>
<p>You now need to rename the dump file extension from <tt><span class="keyword">.TXT</tt>span>, to the <b>unique identifier of the PBX icon</b> within TIM Enterprise.</p>
<p>You can find out the unique identifier of your data source by floating your mouse pointer over the <b>PBX icon</b> within the TIM Enterprise <b>Directory</b><span class="reference">Directory</span> browser screen.</p>
<p>Copy this renamed file to the following folder on the computer running TIM Enterprise:-</p>
<p><tt>C<p><span class="keyword">C:\Program Files\Tri-Line\TIM Enterprise\spool\</tt>span> (Default installation path)</p>
<p>TIM Enterprise will now process the data and it should be visible on the <a onclick="goToPage(79696); return false;" href="?s=72588&i=79696">Live Call View</a> screen.</p> |