These instructions help you configure your Avaya IP Office v6 / IP 500 v6+ phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.
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Configuring your SMDR output
To configure the Avaya IP Office / IP 500 to output SMDR you must program the Avaya IP Office unit to send the SMDR data to the computer running TIM Enterprise. Using the Avaya IP Office Manager application, perform the following steps to configure the SMDR output:
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Configuring TIM Enterprise
Follow the steps below to configure TIM Enterprise to listen for SMDR data from your Avaya IP Office phone system:
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