These instructions help you configure your Mitel MiVoice Office 470/ Aastra Intelligate phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.
...
| HTML |
|---|
<a id="Configure the SMDR output"></a> |
Configuring the SMDR output
| Info |
|---|
The Mitel MiVoice Office 470/Aastra Intelligate Series can output SMDR information in multiple formats. You should always select the PC5 format for use with TIM Enterprise. |
The screenshots below display how the Aastra Intelligate Series should be configured:
Setting the SMDR format to PC5
Screenshotmacro Border false URL /download/attachments/4817024/aastra_intelligate_1.png
Setting the SMDR format to TCP/IP
| Screenshotmacro | ||||
|---|---|---|---|---|
|
OIP Server and TIM Enterprise
The OIP Server has a very basic call logging module. If you intend to install TIM Enterprise alongside the OIP Server, you need to uninstall the call logging module from the OIP Server suite, otherwise, when configuring your Aastra to output the data to the PC running TIM Enterprise, the OIP Server will overwrite some of the required settings.
| HTML |
|---|
<a id="Install NetPBX"></a> |
Installing NetPBX
If your Mitel MiVoice Office 470/Aastra Intelligate has been configured to send SMDR data via a serial connection, you first need to install the netpbx software to collect the data from the serial port and send it to TIM Enterprise. For setup instructions, click on the link below:
...
| HTML |
|---|
<a id = "Configure TIM Enterprise"></a> |
Configuring TIM Enterprise
Once NetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps:
...