These instructions help you configure your Mitel MiVoice 400 Series phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.
Pbxsummary Supportfiles1 Aastra PC5.TDT Supportfiles2 Aastra PC5.TDS Connection Serial connection RequiredTask1 Configure the SMDR output RequiredTask2 Install NetPBX RequiredTask3 Configure TIM Enterprise
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Configuring the SMDR output
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The Mitel MiVoice 400 Series can output SMDR information in multiple formats. You should always select the PC5 format for use with TIM Enterprise. |
The screenshots below display how the Mitel MiVoice 400 Series should be configured:
Setting the SMDR format to PC5
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Setting the SMDR format to TCP/IP
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OIP Server and TIM Enterprise
The OIP Server has a very basic call logging module. If you intend to install TIM Enterprise alongside the OIP Server, you need to uninstall the call logging module from the OIP Server suite, otherwise, when configuring your Mitel to output the data to the PC running TIM Enterprise, the OIP Server will overwrite some of the required settings.