Echo's call obfuscation tool automatically masks out sensitive parts of phone calls when using nominated web pages. When the system detects a specified target URL, obfuscation will automatically begin.This feature is ideal for users who take card details using either their own in-house solutions or third-party credit card authorization and payment vendors e.g. Sage pay or Oracle.
How it works
To install and configure the Echo Obfuscator tool, users will need to download a copy of Tri-Line's Echo Obfuscator from the Google Chrome web store.
To access the Call obfuscator tool, just click on the Red button as shown here:
To add a URL for automatic obfuscation, the user will need to know the IP address of the TIM host machine, a valid username and password and their extension number. Then they just need to add the Target URL as shown below:
Once the target URL is added, Echo's call obfuscation tool automatically masks out sensitive parts of phone calls when users are using nominated web pages.
Assumptions
This guide assumes the following statements are true:
- You have a licensed copy of TIM Plus or TIM Enterprise that includes Echo voice recording
- Your installation is at least version 3.0.0.116
- You have downloaded the Echo Obfuscator tool from Google Chrome