These instructions help you configure your 3CX phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.
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Supportfiles1 | 3CX v14 SP2+.TDS |
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Supportfiles2 | 3CX v14 SP2+.TDT |
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Connection | Active connection |
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RequiredTask1 | Configure the SMDR output |
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RequiredTask2 | Configure TIM Plus |
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<a id="Configure the SMDR output"></a> |
Follow the steps below to enable the SMDR output in your telephone system:
Log in to your 3CX server and from the main menu go to Settings->CDR, as shown below:
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URL | /download/attachments/17399838/3CX_v14_1.png |
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- Tick the box and from the drop-down list, select the
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Label | Server/Passive Socket |
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option. - In the IP address field, enter the IP address of the machine running TIM Plus and select a listening port. We recommend using the 9000 range.
- To configure the SMDR output, click on the tab. Enable the required fields, as shown in the screenshot below:
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Shadow | false |
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URL | /download/attachments/17399838/3CX_v14_2.png |
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- Click to save the changes.
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<a id="Configure TIM Plus"></a> |
Follow the steps below to configure TIM Plus to connect to your telephone system:
- Click on the Directory tab.
- Choose the site you want to configure and click Properties.
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Border | false |
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URL | /download/attachments/17399838/3CX_v14_4.png |
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- In the Site Properties window, select 3CX v16 SP2+.TDT from the PBX model drop-down list.
- In the Connection method field, select Actively connect to PBX from the drop-down list.
- In the Host field, enter the IP address of your telephone system.
- In the Port field, enter the port number configured in the telephone system.
- Leave the Username and Password fields blank.
- In the Connection script field, select 3CX from the drop-down list.
- Click on the Save button to apply the settings.