These instructions help you configure your VoIPCortex IPCortex phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.
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Follow the steps below to enable the SMDR output on your VoIPCortex IPCortex phone system:
- Log in to the VoIPCortex phone system using your admin username and password.
Screenshotmacro Border false URL /download/attachments/13271642/VoIPCortex_1.png - Click on the System tab and from the left-hand side menu expand the Global tree node.
- In the Passwords section, create a password for xtelsio and Call Data Collection fields to allow events to be retrieved by TIM Enterprise, as shown below:
Screenshotmacro Border false URL /download/attachments/13271642/VoIPCortex_2.png - Once you have completed the configuration, restart the phone system for the changes to take affect.
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Follow the steps below to configure TIM Enterprise to collect SMDR data from your VoIPCortex IPCortex phone system:
- Click on the tab.
- Locate the PBX object you want to configure in the Directory, right-click on it and select Properties.
- A new window will open, displaying the general properties of your PBX object. Select VoIPCortex from the Data format list and tick the
box, as shown below:Keywordmacro Label Keep a local backup of data Screenshotmacro Border false URL /download/attachments/13271667/VoIPCortex_1.png - Click on the Establish TCP connection to PBX from the Connection method list. tab and select
- In the Host field, enter the IP address of your VoIPCortexIPCortex.
- In the Port field, enter 5038.
- In the Username field, enter xtelsio.
- In the Password field, enter the password you configured in the phone system.
- In the IP script field, select VoIPCortex from the drop-down list.
- In the Connection options, enable the Timestamp data field.
- Click on the
Screenshotmacro Border false URL /download/attachments/13271667/VoIPCortex_2.png button to apply the settings.
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