These instructions describe how to connect your TIM Enterprise system call reporting software to a Microsoft Teams account, allowing you to analyse analyze your Teams calls in the same way as standard phone calls.
The Teams Connector is an intermediary cloud service that connects your on-premise or cloud-hosted TIM product with the Microsoft Teams platform, capturing your calls and meetings data the moment they become available. TIM Enterprise's advanced reporting then allows you to report on peer-to-peer Teams calls & meetings, Microsoft Calling Plan calls (PSTN) and SIP Direct Routing calls.
| Pbxsummary | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
|
...