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- On the General tab, choose
Microsoft Teams
in the Data format list on the right. - On the Connection tab, choose
OpenCDR
as the connection method in the left-hand panel. - In the Details panel on the right-hand side, choose
Microsoft Teams
from the drop-down list of online services, then click
.Buttonmacro Label Register - Click on the Sign in with Microsoft button
- You'll be redirected to Microsoft's authentication system and asked to grant permission for the TIM application to access your call records. Please ensure the Microsoft account you use has the rights to grant the required permissions.
- When authentication is complete, you'll be redirected back to the TIM Enterprise directory, specifically to the newly-authorised data source.
- If the authorisation was accepted, you should see a Connected status in the Details panel
- Press the
button to save your new data source.Buttonmacro Label Save TIM Enterprise is now ready to report on your MS Teams calls, so you benefit from real business intelligence using the many in-built reports.
Automatic directory synchronisation
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