For configuration details showing how to connect your TIM Plus call logger to the latest 3CX Version18 and below, click on the link below.
The connection method for 3CX is determined by the firewall rules.
When the 3CX system is hosted by 3CX themselves, we'll have to set TIM to listen for a connection from the 3CX.
If a 3CX is hosted any other way, we should be connecting to the 3CX system.
For configuration details for both methods are shown below: