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This connection method has known issues due to the quality of call data that the 3CX natively produces. We recommend using our CXD Connector method to obtain call records from your 3CX.

These instructions help you configure your 3CX phone system to work with TIM Enterprise using a listening connection. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Pbxsummary
Supportfiles13CX.TDS
Supportfiles23CX.TDT
ConnectionListening connection
RequiredTask1Configure the SMDR output
RequiredTask2Configure TIM Enterprise

 

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Configure the SMDR output

Follow the steps below to enable the SMDR output in your telephone system:

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