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There are multiple possibilities to obtain call data from your 3CX. Which method you use to connect TIM Plus to your 3CX is determined by how and where your 3CX is hosted, as well as what quality of call data you need:
| Hosting | Connection methods |
|---|---|
| Self-hosted, either on premise or in your own data centre, with full root access by SSH | Connect using CXD (Recommended) |
| Self-hosted but with no SSH access | |
| 3CX hosted, including free tier | Listening connection |