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| Wildix.TDT Wildix.TDS |
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Contents
- TIM Enterprise Cloud Connection Wizard
- Manual
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- configuration
- TIM Enterprise settings
TIM 1. TIM Enterprise Cloud Connection Wizard
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Select the Wildix wizard, and you will be presented with the screen below.
a. Enter your Wildix PBX URL into the Hostname**, e.g. http://yourcompany.wildixin.com
b. Enter the username that has Admin access to your Wildix
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PBX
c. Enter the password for the Admin account
Once the wizard has finished you are all setup to collect data from your Wildix system!
2. Manual configuration
If you'd prefer to make the changes to your Wildix PBX yourself, details to assist you with this are please follow the instructions below.
GETTING TENANT DETAILSYou will need an OpenCDR tenant to be able to get the live CDR information from the Wildix. To do this please contact our Tri-Line's Support Team |
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2.1 Integration screen
2.1.1 Once you have your OpenCDR tenant details you will need to log into your Wildix system.
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2.1.2 Once logged in,
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go to the Integrations section, as shown below.
2.2 Callback URLs
2.2.1 Here you will be able to set up the Server to Server application to get the basic CDR, and the Callback URLs to enhance the information available for reporting.
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2.2.2 The first screen you will be presented with is the Callback URLs subsection. This will send events to our OpenCDR service. This service will allow TIM Enterprise to collect these details to enhance your call reporting.
2.2.3 In this section you will need to configure the Callback URL locations, so the events can be sent as below.
Callback url for 'new call' event |
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Callback url for 'call updated' event https://connect.opencdr.com/update?callernum={CALLERNUM}&callername={CALLERNAME}&callednum={USERNUM}&calledname={USERNAME}&type={CALLTYPE}&channel={CHANNEL} |
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Callback url for 'call ended' event https://connect.opencdr.com/end?callernum={CALLERNUM}&callername={CALLERNAME}&callednum={USERNUM}&calledname={USERNAME}&type={CALLTYPE}&channel={CHANNEL} |
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2.2.4.
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To be able to send these events you will need a valid Basic Authentication Login / Password for our OpenCDR services. Please contact Tri-Line's support team if you do not have these.
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Once all these settings have been added don't forget to Save!
3. Server-to-Server Application
3.1 On this screen an application needs to be created to allow TIM Enterprise to collect the CDR data from the Wildix.
3.2 To create a new Server to Server application click on Add and then set the Application name as tri-line.
3.3 The PBX user needs to have writes to access the CDR system. The easiest way would be to select a user who is part of the Admin group.
3.4 Once the application is added, click on and copy the Application name, Application ID and Secret key for use during the TIM Enterprise setup.
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