Wildix

These instructions describe how to connect your TIM Plus system to a cloud-based Wildix PBX system, allowing you to analyse your calls in the same way as any other phone call.

Support files

Ensure the following support files exist in the /config/ folder of the TIM Plus application:

 Add a new data source

Connecting TIM Plus to your Microsoft Teams account is very similar to the way you connect to any other PBX or communications service:-

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• Select the Directory tab and navigate to the part of the directory where you want to store the new data source.
• Press the New object button at the top of the directory list.
• In the Add new object window that appears, select PBX from the Other object list, then enter a name for the data source - such as Microsoft Teams - at the bottom of the window.
• Click the Add button

Configure the new data source

Click on the newly-added data source object in the directory list, then choose Properties from the pop-up menu in order to configure the data source:-

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