<p>These instructions should assist in configuring your Samsung DCS to
work with TIM Enterprise. If you are not familiar with PBX
configuration, please contact your system maintainer.</p>
<table class="confluenceTable">
<tbody>
<tr>
<th class="confluenceTh" width=158>Connection information</th>
<th class="confluenceTh">Description</th>
</tr>
<tr>
<td class="confluenceTd"><b>Connection type</b></td>
<td class="confluenceTd"><b>Serial Output: </b>
The Samsung DCS sends SMDR information via a serial connection, you will need to directly connect a serial cable from the Samsung DCS PBX to the PC that NetPBX is installed and running on.
<p>The Samsung DCS Compact requires a Miscellaneous card for SMDR output.</p>
</td>
</tr>
<tr>
<td class="confluenceTd"><b>Cable configuration</b></td>
<td class="confluenceTd">Straight-through.
</td>
</tr>
</tbody>
</table>
<h2>Configuring your SMDR</h2>
<p>Below you will find instructions on how to configure your Samsung DCS to
output SMDR to TIM Enterprise. You will need to do this from a LCD
handset. Just use the down arrow key to move to each option.</p>
<ol>
<li>Open Programming and select <span class="button no_margin">725</span>.</li>
<li>Program each option as stated below:</li>
<table class="confluenceTable">
<tbody>
<tr>
<th class="confluenceTh" width=158>SMDR field</th>
<th class="confluenceTh">Value</th>
</tr>
<tr>
<td class="confluenceTd"><b>Page Header</b></td>
<td class="confluenceTd"><span class="keyword">Yes</span></td>
</tr>
<tr>
<td class="confluenceTd"><b>Lines per page</b></td>
<td class="confluenceTd"><span class="keyword">1</span></td>
</tr>
<tr>
<td class="confluenceTd"><b>Incoming Call</b></td>
<td class="confluenceTd"><span class="keyword">Yes</span></td>
</tr>
<tr>
<td class="confluenceTd"><b>Outgoing Call</b></td>
<td class="confluenceTd"><span class="keyword">Yes</span></td>
</tr>
<tr>
<td class="confluenceTd"><b>Authorise Code</b></td>
<td class="confluenceTd"><span class="keyword">Yes</span></td>
</tr>
<tr>
<td class="confluenceTd"><b>SMDR Start Time</b></td>
<td class="confluenceTd"><span class="keyword">Yes</span></td>
</tr>
<tr>
<td class="confluenceTd"><b>In/Out Group</b></td>
<td class="confluenceTd"><span class="keyword">No</span></td>
</tr>
<tr>
<td class="confluenceTd"><b>DND Calls</b></td>
<td class="confluenceTd"><span class="keyword">No</span></td>
</tr>
<tr>
<td class="confluenceTd"><b>Wake-Up Calls</b></td>
<td class="confluenceTd"><span class="keyword">No</span></td>
</tr>
<tr>
<td class="confluenceTd"><b>Directory Names</b></td>
<td class="confluenceTd"><span class="keyword">None</span></td>
</tr>
<tr>
<td class="confluenceTd"><b>Caller ID Data</b></td>
<td class="confluenceTd"><span class="keyword">Yes</span></td>
</tr>
<tr>
<td class="confluenceTd"><b>Abandoned Call</b></td>
<td class="confluenceTd"><span class="keyword">Yes</span></td>
</tr>
<tr>
<td class="confluenceTd"><b>No of Dial Mask</b></td>
<td class="confluenceTd"><span class="keyword">00</span></td>
</tr>
<tr>
<td class="confluenceTd"><b>DID Num/Name</b></td>
<td class="confluenceTd"><span class="keyword">Yes</span></td>
</tr>
</tbody>
</table>
<li>Now press the <span class="keywordbutton no_margin">SPKR</span> key.</li>
<li>Select <span class="button no_margin">804</span>.</li>
<li>Dial <span class="keyword">0</span> and use the arrow keys and select SMDR.</li>
<li>Now press the <span class="keywordbutton no_margin">TRSF</span> key.</li>
</ol>
<h2>Configuring TIM Enterprise</h2>
<p>Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Samsung DCS:</p>
<ol>
<li>Browse to TIM Enterprise as normal and login with your credentials.</li>
<li>Click on the <span class="button no_margin">Directory</span> tab.</li>
<li>Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Samsung DCS'.</li>
<li>Left-click on it and select <span class="button no_margin">Properties</span>.</li>
<li>From the <span class="button no_margin">General</span> settings tab select your <span class="keyword">Samsung DCS</span> family PBX model from the list.</li>
<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/samsung_dcs_1.png" alt="Samsung DCS" />
<li>In the <span class="button no_margin">Connection</span> tab select <span class="keyword">No connection required</span> from the <span class="reference">Connection method</span> list.</li>
<li>Finally, click on the <span class="button no_margin">Save</span> button.</li>
<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/samsung_dcs_2.png" alt="Samsung DCS" />
</ol> |