<h2>What are reports?</h2>
<p>Reports are the means by which information about your telephone calls
are extracted from the system. They can be run on demand, at any time or
scheduled to run at a predetermined time and set to recur, if necessary.</p>
<p>Although each of the reports in TIM Plus produces markedly different
information, each one is created in the same way - in wizard-style - and
allowing all filters to apply to all reports, ensuring the process is
as intuitive as possible, no matter what your reporting needs are.</p>
<p>Below you can see an example of Call analysis report:</p>
<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/call_analysis.png" alt="Call analysis report" />
<h2>Selecting the report type</h2>
<p>To run a report, you must first select which type of report you want to
run by clicking on any report listed under <span class="reference">Reports</span>,
at the left hand-side of the screen as shown below. The click</Then, click on the large
<span class="button">Select this report</span> button, as shown below: </p>
<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/reportsselect_1report.png" alt="ReportsSelect screenreport" />></p>
<p>Once you select the type of report required, you are allowed to choose
from a number of other parameters, including the <b>period</b> you would
like to run the report for, which <b>entity</b> you you like to report on,
any <b>filters</b> or <b>options</b> you would like to include and the <b>format</b>
you would like the report output in.</p>
<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/reports_2.png" alt="Reports screen" />
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