<p>The TIM Plus service can only be accessed through a web browser.
When using the web browser, a username and password must be entered, and
together these form a login credential, known as a <span class="reference">
Web user</span>.</p>
<p>You can have an unlimited amount of web users. A web user can be
defined as someone who is allowed to access to TIM Plus via a web browser.
Access for any user can be restricted to a specific site or team.</p>
<h2>Adding a new web user</h2>
<p>To add a web user to the system, click on the <span class="button">New</span> button as shown below:</p>
<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/web_user_1.png" alt="Web users" />
<h4>General properties</h4>
<p>After clicking on the <span class="button">New</span> button, the following screen will appear:</p>
<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/web_user_2.png" alt="Web users" />
<p>A Username and Password will need to be provided to allow the user to
log in. You will also need to add a display name to identify the user
when running reports and an e-mail address. This e-mail address can be
used when scheduling reports. The drop-down list alongside the sites and
groups allow you to restrict access to specific area. If this is left
at the default setting, the web user will be allowed to access all areas
of the directory.</p>
<p>Once you configure the fields you want, press the <span class="button">Save</span> button to add the web user.</p>
<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/web_user_3.png" alt="Web users" />
<h4>Phone numbers</h4>
<p>TIM Plus allows you to add specific location names to phone numbers.
This name will then appear rather than the generic location name. For
example, Tri-Line will appear instead of the generic Londonin reports,
display boards, etc.)</p>
<p>To add a location name, simply type in the telephone number as it is
usually dialled and add the name that you would like to be associated
with this number. Then press the Add button as shown below.</p>
Note: Locations can be added to part or full numbers. e.g. If
you call several numbers in a range of DDI numbers, you may only want to
add the first part of the number i.e. 020726526** for Tri-line i.e. use
** as wild cards.</p>
<p>If you are a maintained customer and have a number of names and
associated locations in digital format that you would like to load into
TIM Plus, please contact out support team at support@tri-line.com and
they will assist. This will be quicker than loading up locations
individually.</p>
<p>If you no longer want a location associated with a particular number,
simply click on the icon alongside it to remove.</p>
<h4>Account codes</h4>
<p>TIM Plus allows you to allocate names to account codes. This name
will then appear rather than the generic account code which, may be
almost meaningless.</p>
<p>To add an account name, simply type in the account code number as it
will be entered on your telephone system and add the name that you would
like to be associated with this number. Then press the Add button.</p> |