Avaya IP Office up to v5

<p>These instructions should assist in configuring your Avaya IP Office to 
work with TIM Plus. If you are not familiar with PBX 
configuration, please contact your system maintainer.</p>

<table class="confluenceTable">
	<tbody>
		<tr>
			<th class="confluenceTh" width=158>Connection information</th>
			<th class="confluenceTh">Description</th>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Connection type</b></td>
			<td class="confluenceTd">IP</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>IP Method</b></td>
			<td class="confluenceTd">You will need to install the Avaya Delta Server, we recommend that you use v5.2.32 as a minimum. TIM Plus will connect to the Avaya Delta Server application via TCP/IP on a specific 
			TCP port. It is recommended that TIM Plus and the Avaya Delta Server are on the same machine.
			</td>
		</tr>
	</tbody>
</table>

<h2>Configuring Avaya Delta Server</h2>

<p>If you don't already have a copy of the Avaya Delta Server, 
you can get a copy from the Administration CD. If you don't have 
this, you will need to speak to your system installer/maintainer and 
they should be able to supply you with it.</p>

<p>The Avaya Delta Server is known to be backward compatible with older version of the Avaya IP Office as far as v3.x.</p>

<p>Please make sure the CCC Delta Server service is started, and follow 
the below instructions on how to configure the Avaya Delta Server:</p>

<ol>
	<li>Open your web browser and type in the following in to the address bar: <span class="keyword">http://127.0.0.1:8080</span>.</li>
	<li>Check that the Avaya Delta Server is connected to your Avaya IP Office. To do this, you need to look at the 'Comms Status', it should say 'Comms Restored'. If it doesn't then you need to click on the 
	<span class="button no_margin">Comms</span> link on the left-hand side, then click on the <span class="button no_margin">Search</span> button and once it finds your Avaya IP Office unit select it from the 
	<span class="reference">Connection</span> drop-down list and click on the <span class="button no_margin">Apply</span> button. This should connect the Avaya Delta Server to the Avaya IP Office you selected.</li>
	<li>Now click on the <span class="button no_margin">SMDR</span> link on the left-hand side.</li>
	<li>You will need to configure each of the fields on the SMDR screen as shown in the image below:</li>
	<img src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/avaya_ip_office_1.png" alt="Avaya IP Office" />
	<li>Now click on the <span class="button no_margin">apply</span> button.</li>
</ol>

<h2>Configuring TIM Plus</h2>

<p>Below you will find steps on how to configure TIM Plus to listen for SMDR data from your Avaya IP Office v5:</p>

<ol>
	<li>Browse to TIM Plus as normal and login with your credentials.</li>
	<li>Click on the <span class="button no_margin">Directory</span> tab.</li>
	<li>Go<li>Click theon the pointsite inconfigured the Directory where you need to add during the PBXsetup Objectwizard and add a PBX with the name 'Avaya IP Office v5'.</li>
	<li>Left-click on it and select <span class="button no_margin">Properties</span>.</li>
	<li>From the span>or create a new site and click <span class="button no_margin">General</span> settings tab select <span class="keyword">Avaya IP Office</span> from the PBX model list>Properties</span>.</li>
	<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_Plusplus/pbx/avaya_ip_office_2.png" alt="Avaya IP Office v5" />
	<li>In<li>Within the <span class="button no_margin">Connection<reference">Site Properties</span> tabwindow, select <span class="keyword">Listen>Avaya forIP connectionOffice</span> from PBX<the <span class="reference">PBX model</span> from drop-down list.</li>
	<li>In the <span class="reference">Connection method</span> field select <span class="keyword">Actively connect to PBX</span> from the drop-down list.</li>
	<li>In the <span class="reference">Host</span> field enter the IP Address of the Avaya Delta Server.</li>
	<li>In the <span class="reference">Port</span> field enter in <span class="keyword">9000</span>.</li>
	<li>Finally, click on <li>Leave the <span class="button no_margin">Save<reference">Username</span> and <span class="reference">Password</span> buttonfields blank.</li>
	<img<li>In the <span class="screenshot borderreference" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/avaya_ip_office_3.png" alt="Avaya IP Office v5" />
</>Connection script</span> field select <span class="keyword">Avaya IP Office</span> from the drop-down list.</li>
	<li>Finally, click on the <span class="button no_margin">Save</span> button.</li>
</ol>