<h2>Filter<p>Every thereport resultsrequires ofa theperiod report</h2>to run <p>Youover. have alreadyThis selectedis thedefined reportas thata youstart wantdate to configure and the pop-up
window that appears allows you to set the parameters of the report
wizard. Click on the <span class="button">Next</span> button at the bottom right of
the window, until you reach the <span class="reference">Filter the results of the
report</span> screen. On this screen, you have the option of filtering out certain
calls from your reports, by selecting the values of the parameters, ensuring that
only specific calls appear in your report.</p>
<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/report_filters.png" alt="Report filters" />
<p>Each filter is described in the table below. Alongside each filter there's also an Information icon
<img class="icon" src="http://www.tri-line.com/common/img/documentation/tim_plus/info_button.png" />
which you can click on to see a help prompt describing that particular filter.end date,
and in more specific reports, a start time and end time. These can
be entered manually by selecting Custom Period from the Period
section of a report's selection criteria window. For ease-of-use and
simplicity, the report engine also provides the user with the ability
to select Periods which are calculated at the time the report
is executed, thus sparing the user the task of having to check with a
calendar for specific dates.</p>
<p>When the report is executed, if the user has selected an in-built period, the reporting
engine simply substitutes the start and end dates based on the
current date and the period the user selected.</p>
<p>The built-in periods are based on a standard Gregorian calendar and are defined as
follows:</p>
<table class="confluenceTable">
<tbody>
<tr>
<th class="confluenceTh" width=122>Filter<98>Period</th>
<th class="confluenceTh">Description</th>
</tr>
<tr>
<td class="confluenceTd"><b>Account code<><b>Today</b></td>
<td class="confluenceTd">If>The youstart wantand toend producedates aare billset consisting of all chargeable calls made using a particular account code, enter the account code in this filed. To report on more than one account
code, simply comma separate.</td>
</tr>
<tr>
<td class="confluenceTd"><b>Call type</b></td>
<td class="confluenceTd">This filter allows you to define the type of call you would like to report on. If you would like to report on all calls, leave at the default to the current date. The start time is set to <span class="keyword">00:00:00</span> and the end time to <span class="keyword">All calls<>23:59:59</span>.</td>
</tr>
<tr>
<td class="confluenceTd"><b>Carrier<><b>Yesterday</b></td>
<td class="confluenceTd">If>The youstart useand moreend thandates oneare carrier,set youto canthe choosecurrent whichdate carriersminus calls you would like to report onone day. The <p>To report on all calls from all carriers, leave at default.</p>
<p>If you only use one carrier, there will be no drop-down list available and no option to choose a different carrier.</p></start time is set to <span class="keyword">00:00:00</span> and the end time to <span class="keyword">23:59:59</span>.</td>
</tr>
<tr>
<td class="confluenceTd"><b>CLI<><b>Last week</b></td>
<td class="confluenceTd">The Callerstart Linedate Identificationis (CLI)set isto the numberdate associatedof with the incominglast call.Monday, This is sometimes withheld by and the personend makingdate theis call.
<p>You may choose set to reportthe onstart callsdate fromplus a particular CLI or from numbers beginning with a particular CLI by entering the number in here. To report on more than one CLI, simply comma separate.</p></td>
</tr>
<tr>
<td class="confluenceTd"><b>Cost</b></td>
<td class="confluenceTd">If you want to add a filter for call costs, select calls above (seven days. The start time is set to <span class="keyword">00:00:00</span>
and the end time to <span class="keyword">></span>) or below (<span class="keyword"><</span>) the cost you wish to define.
The value entered should be in your major denomination expressed as a fraction, e.g. GBP 0.04 equates to 4 pence.>23:59:59</span>.</td>
</tr>
<tr>
<td class="confluenceTd"><b>Destination<><b>Last month</b></td>
<td class="confluenceTd">To>The filterstart callsdate tofor athis specificperiod namedis destination (e.g. a place name, or a destination added to your Locations list) enter it here. e.g. London.</td>
</tr>
<tr>
<td class="confluenceTd"><b>Dialled number</b></td>
<td class="confluenceTd">To filter calls to a specific number, type the number in the dialled number field.
<p>For partial numbers, such as those to a particular area code, just enter the beginning of the number, e.g. <span class="keyword">0033</span> for calls to France,
set in three stages. The day is set to <span class="keyword">01</span>, the month is set to the current month minus one, or in the case of January,
it is set to <span class="keyword">0161<>12</span> for calls to Manchester. ToThe reportyear onis moreset thanto onethe dialledcurrent numberyear, simplyunless comma separate.</p></td>
</tr>
<tr>
<td class="confluenceTd"><b>Duration</b></td>
<td class="confluenceTd">To filter calls above or below a particular duration, select the appropriate 'Above' or 'Below' option, then enter the value to compare against, in seconds, in the filed alongside.
For example, to show only calls above 30 minutes long, you'd choose it is a new year, in which case the year is reduced by one. The start and end times are set to
<span class="keyword">>1800<>00:00:00</span>, sinceand 30 x 60 seconds = 1800<span class="keyword">23:59:59</span> respectively.</td>
</tr>
<tr>
<td class="confluenceTd"><b>LCR><b>This code<year</b></td>
<td class="confluenceTd">If>The onestart ordate moreis ofset your PBX uses Least Cost Routing (LCR), you can filter by LCR code by entering the specific code in the LCR field.</td>
</tr>
<tr>
<td class="confluenceTd"><b>Response</b></td>
<td class="confluenceTd">This filter allows you to filter based on the response times to calls.
<p>You have the option of filtering calls above or below a specific threshold.</p>
<p>The figure you specify is measured in seconds.</p></td>
</tr>
<tr>
<td class="confluenceTd"><b>Start time</b></td>
<td class="confluenceTd">To filter calls based on the start time, specify it in the format HH:MM:SS e.g. 8 am would be expressed as to the first day of the first month of the current year, whilst the end date is set to today's date. The start and end times are set to
<span class="keyword">00:00:00</span> and <span class="keyword">08>23:0059:00<59</span> respectively.</td>
</tr>
<tr>
<td class="confluenceTd"><b>Trunk><b>All access code<calls</b></td>
<td class="confluenceTd">If>The youstart useand specificend accessdates codesand (prefixes) times are set to routethe callsdate throughand specifictime trunks (channels), you can filter those here by simply entering the code usedof the first and last call in the entire call database, respectively.</td>
</tr>
</tbody>
</table>
<p>In theaddition exampleto below, the userPeriod, wantseach toreport filteroffers allyou inboundthe calls,opportunity thatto areinterrogate
longtelephone thansystem 30information seconds and that happen between 9:00 a.m. and 5:30 p.m.</p>
<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/report_filters_1.png" alt="Report filters" />
<h2>Run/Schedule the report</h2>
<p>To run/schedule the report without setting any further parameters, simply click on the <span class="button">Finish</span> button. To continue adding parameters, click on the <span class="button">Next</span> button, which
will lead you to the <a href="Setting the report Options">Options</a> parameters.</p> from a specific site, or all sites. In
the Site drop-down list in each report's selection criteria
window, choose a site from the list, or to select all sites' data,
leave it blank.</p> |