<p>Go to TIM Plus Directory and select the site and group where you want to add the stats point e.g. London Accounts, as shown below:</p>
<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/stats_point_properties_13.png" alt="Stats point properties" />
<p>Click on the user that you would like to exclude, and select <span class="button">Properties</span> at the top right hand-side of the users list, as shown below:</p>
<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/stats_point_properties_14.png" alt="Stats point properties" />
<p>From the pop-up window, go to the <span class="button">Telephony</span> and simply tick <span class="reference">Exclude this user from call statistics</span>. Then click <span class="button">Save</span>, as shown below:</p>
<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/stats_point_properties_15.png" alt="Stats point properties" />
they were requested, but after modification.
If a parameter is blank, then nothing is displayed in place of the
tag. Note that the <> tags are mandatory as they contain variable length data and are
therefore necessary.</p>
<span class="keyword"><b><#SSI_VAR:[parameter]></b></span>
<p>where [parameter] is replaced with any ONE of the report's parameters, for example:</p>
<p><span class="keyword"><b><#SSI_VAR:extngroup></b></span> might display 'International Sales', or</p>
<span class="keyword"><b><#SSI_VAR:fromdate></b></span> will display the start date of the report, in the format that it was supplied.</p> |