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<h2>Introduction</h2> <p>Primarily for use in situations where you need to produce a telephone bill for a client or group of clients, for example in a business centre, a hospital, or other organisation with a front-of-house function. The result is a fully-fledged telephone bill - in the same style as one you'd expect to receive from a telephone company. See the section on customising reports for information about how change the complete look and feel of the bills you produce.</p> <h2>Running the report</h2> <p>On<p>Clicking on the <img class="icon" src="http://www.tri-line.com/common/img/documentation/tim_professional/reports_button.png" /> function button switches to the Reports Screen.</p> <p>From this screen, either select Billing report and Run now <span class="reference">Billing Report</span> and <span class="button">Run now</span> or double-click on the Billing Report <span class="reference">Billing Report</span> in the report list as showshown below:</p> <img class="screenshot naked" src="http://www.tri-line.com/common/img/documentation/tim_professional/billing_report_1.png" alt="Billing report" /> <p>The following screen will be displayed:</p> <img class="screenshot naked" src="http://www.tri-line.com/common/img/documentation/tim_professional/billing_report_2.png" alt="Billing report" /> <p>In order to run a report you need to tell TIM what you want to report on, and over what period, by selecting the criteria in the box as shown above. Sections with red headings are mandatory, blue headed sections are optional.</p> <h4>Billing period</h4> <p>Select a time period over which calls made will be included in the bill, from the drop-down list as shown below.</p> <img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_professional/billing_report_3.png" alt="Billing report" /> <p>The default period is Last Month. This means the last calendar month - NOT the last 30 or 31 days.</p> <p>If you want to specify a period not shown in the list, select Custom Period from the list and then enter your Start and End dates and times manually into the boxes provided, as shown below:</p> <img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_professional/billing_report_4.png" alt="Billing report" /> <h4>Choose a site to report on</h4> <p>If your system is set-up to administer multiple sites, you have the option of selecting a particular site here. Select the blank line (or leave the box empty) to report on all of your sites.</p> <img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_professional/billing_report_5.png" alt="Billing report" /> |
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