Organisation drill-down

<h2>Introduction</h2>

<p>A simple, quick, easy-to-use, fully-clickable report which begins with
a complete summary of all extension groups' activity (outgoing and
incoming calls) and each group's total call costs.  Click on the
group you're interested in, and the report zooms in to show the same
summary information for each individual extension in that group. 
Zoom in further by clicking on a particular extension, and the report
will show you a detailed log of all activity on that extension.  An
added bonus of this report is its ability to identify calls on
extensions that you mightn't have thought even existed! These are
shown separately at the foot of the extension groups, and can
sometimes create a few surprises!</p>

<h2>Running the report</h2>

<p>On the Reports screen, either double-click on the Organisation <span class="reference">Organisation Drill-DownDown</span> report in the report list or select it and press Run now the <img class="icon" src="http://www.tri-line.com/common/img/documentation/tim_professional/run_now_button.png" /> button, as shown below:</p>

<img class="screenshot naked" src="http://www.tri-line.com/common/img/documentation/tim_professional/organisation_drill_down_1.png" alt="Organisation drill-down" />

<p>The following screen will be displayed:</p>

<img class="screenshot naked" src="http://www.tri-line.com/common/img/documentation/tim_professional/organisation_drill_down_2.png" alt="Organisation drill-down" />

<h4>Select a report period</h4>

<p>Select a period over which you want the report to produce information.  
Choose from one of the in-built periods from the list, as shown
below:</p>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_professional/organisation_drill_down_3.png" alt="Organisation drill-down" />

<p>The default is set Last Month, indicating that the report should cover the last calendar month, and NOT the last 30 days.</p>

<p>To choose a period other than the ones listed, select Custom Period from the list, and enter your start and end dates and times for the period you want the report to cover, as shown:</p>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_professional/organisation_drill_down_4.png" alt="Organisation drill-down" />

<h4>Choose a site to report on</h4>

<p>If your system is set-up to administer multiple sites, you have the
option of selecting a particular site here.  Select the blank line
(or leave the box empty) to report on all of your sites.</p>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_professional/organisation_drill_down_5.png" alt="Organisation drill-down" />