HTML |
---|
<h2>Introduction</h2> <p>A simple, quick, easy-to-use, report allows Business Centre Managers to see at a glance which clients are and are not making calls, providing a line-by-line total of fixed charges and call costs for each extension group.</p> <h2>Running the report</h2> <p>Clicking on the <img class="icon" src="http://www.tri-line.com/common/img/documentation/tim_professional/reports_button.png" /> function button switches to the <span class="reference">Reports Screen</span>.</p> <p>From this screen, either double-click on the <span class="reference">Business Centre Summary</span> report in the reports list or select the <span class="reference">Business Centre Summary</span> report and press the <img class="icon" src="http://www.tri-line.com/common/img/documentation/tim_professional/run_now_button.png" /> button, as shown below:</p> <img class="screenshot naked" src="http://www.tri-line.com/common/img/documentation/tim_professional/business_centre_summary_1.png" alt="Business centre summary" /> <p>The following screen will be displayed:</p> <img class="screenshot naked" src="http://www.tri-line.com/common/img/documentation/tim_professional/business_centre_summary_2.png" alt="Business centre summary" /> <h4>Enter the billing period</h4> <p>Select a period over which you want the report to produce information. Choose from one of the in-built periods from the list.</p> <p>The default is set <span class="keyword">Last Month</span>, indicating that the report should cover the last calendar month, and NOT the last 30 days.</p> <h4>Or enter your own Custom Period</h4> <p>If you want to specify a period not shown in the list, just enter your Startstart and Endend dates and times manually into the boxes provided.</p> <h4>Choose a site to report on (optional)</h4> <p>If your system is set-up to administer multiple sites, you have the option of selecting a particular site here. Select the blank line (or leave the box empty) to report on all of your sites.</p> <h4>Adjust how the bill is calculated</h4> <p>You have two options available:</p> <table class="confluenceTable"> <tbody> <tr> <th class="confluenceTh">Bill calculation</th> <th class="confluenceTh">Description</th> </tr> <tr> <td class="confluenceTd"><b>Mark up on each call</b></td> <td class="confluenceTd">You can add a percentage mark-up to each call. To do this, enter the percentage you would like to mark the call up by here.</td> </tr> <tr> <td class="confluenceTd"><b>Surcharge per call</b></td> <td class="confluenceTd">You may want to have a surcharge on each call. A surcharge is a fixed amount that is added to the original cost of the call.</td> </tr> </tbody> </table> |
...